Our Purpose:

At Hurix, learning ignites our purpose. We are passionate about revolutionizing education through relentless innovation and a commitment to excellence. We create engaging and effective learning experiences that empower individuals and organizations to thrive. We foster a collaborative environment where every team member contributes their unique ideas, and together, we push the boundaries of what’s possible.

Position Overview:

We are looking for a motivated, experienced program manager professional with experience in successfully executing learning content development and technology projects for universities, schools, colleges, customers, and publishers. You should be familiar with the organizational structure, key stakeholders, processes, and policies of universities, colleges, schools, and publishers, particularly in the US market, and should have a reasonable understanding of the nature of learning programs and solution offerings by these customers.

What will your day look like:

• Developing frictionless onboarding experiences that make it easy for schools/universities/customers to be aligned with the ecosystem and provide easy onboarding. You will also be responsible for establishing adoption metrics, exit criteria, and data reporting that elucidate onboarding, engagement metrics and their relationship to product smart goals.
• Create a seamless user migration experience. Also, you will be chartered to influence and expand the platform for key education scenarios.
• Be curious, supportive, and encouraging of your peers. Uphold Hurix and team values, and contribute to deepening them. Cross-team, cross-organization collaboration: build tools, services, or processes to promote positive interactions and encourage groups to work well together despite individual differences within and between them.
• Engage customers to get their feedback, understand adoption blockers, and work across product teams to resolve key blockers. In addition, you will work with customer engagement and success teams to onboard customers. You will have the opportunity to work closely with other cross-company teams investing in consumer experiences to ensure seamless integrations.
• Build subject matter expertise for your area.
• Align business strategy and technical strategy with your focus area.

We’re looking for someone with:

• Proven at least 6+ years’ experience in Associate Program Management or Program Management, preferably in the education technology (EdTech) or learning management system (LMS) industry.
• Proven track record of successfully executing learning content development and technology projects for universities, schools, colleges, and publishers.
• Strong understanding of the organizational structures, key stakeholders, processes, and policies of universities, colleges, schools, and publishers, particularly in the US market.
• Familiarity with the nature of learning programs and solution offerings commonly used by these customer segments.
• Excellent project management skills, with the ability to manage multiple projects simultaneously, meet deadlines, and stay within budget.
• Experience developing and implementing onboarding experiences, user migration strategies, and adoption plans.
• Strong analytical skills with the ability to establish adoption metrics, exit criteria, and data reporting to track progress and identify areas for improvement.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams (internal and external), including product teams, customer success teams, and other stakeholders.
• Strong interpersonal skills, with the ability to build relationships with customers, understand their needs, and influence product development based on their feedback.
• Ability to learn quickly and stay up-to-date on industry trends and best practices.
• Strong attention to detail and a commitment to quality.
• Passion for education and a desire to make a positive impact on the learning experience.

Health, Happiness, & Growth:

• Health Insurance: Stay healthy with comprehensive health coverage.
• Kwench Library (Klib): Access a vast library of resources to fuel your learning and development.
• Employee Assistance Program (Free Counseling Service): We prioritize your mental well-being and offer confidential counseling services.
• Hybrid Work Model: Enjoy the flexibility of working remotely or from the office.
• Flexi Reimbursement Basket: Tailor your benefits to your needs with a flexible reimbursement program.
• Paid Time Off: Recharge and relax with paid time off to explore your passions.
• Level up Your Skills with Company-Based Sponsorship: We invest in your growth by sponsoring relevant courses and certifications.
• Tech Reimbursement: Need a new computer or software to excel in your role? We’ve got you covered!

Are you a passionate program management professional with a knack for building seamless user experiences?

We encourage you to apply and join our growing team at Hurix.  Together, we’ll revolutionize learning experiences for students and institutions. Send your resume to recruitment@hurix.com

You must take the necessary steps to safeguard the integrity, security, and confidentiality of shared confidential information.

For additional information on Hurix, please visit: https://www.hurix.com/life-at-hurix/